Privacy Policy
Last updated: May 25, 2026
1. Introduction
Radiate Flow ("we", "our", "us") is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website radiate-flow.com or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, postal address)
- Child's name and age (when enrolling in programs)
- Phone number (optional)
- Payment information
- Communications you send to us
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our educational programs
- Communicate with you about programs, schedules, and updates
- Process enrollments and payments
- Respond to inquiries and provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, email services)
- Legal authorities when required by law or to protect our rights
- Educators and staff involved in delivering programs to your child
5. Children's Privacy
Our programs serve children and teenagers. We collect limited information about minors (name and age) only with parental consent and only for the purpose of delivering educational services. We do not knowingly collect personal information directly from children under 13 without parental consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
8. Cookies
We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Address: 42 Portland Street, Manchester M1 4QU, United Kingdom